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ORLANDO, Fla.--(BUSINESS WIRE)--April 6, 2004--Voxeo Corporation, the leading standards-based VoiceXML and CCXML IVR platform provider, today announced a new IVR hosting service level agreement (SLA) as part of the company's continuous focus on customer service and reliability excellence. The new SLA offers a 100% uptime guarantee and refunds customers 1% of their monthly recurring fee per minute of downtime. With this announcement, Voxeo sets a new standard for SLA's in the IVR hosting industry.


"While providing perfect uptime is a significant challenge, Voxeo has successfully delivered 100% uptime to most of our IVR hosting customers since early 2003. We're increasing our service commitment to all of our customers by putting this milestone in writing with the IVR industry's first guaranteed 100% uptime agreement," said Jonathan Taylor, President and CEO, Voxeo Corporation. "This service level agreement - the Voxeo Extreme SLA - is part of our extraordinary Extreme Support(TM) customer service program. The Extreme SLA is exactly what you'd expect from a customer support program so good it became a brand."

An offshoot of Superb Internet Corporation, SuperbServers was started to meet an ever-increasing demand for inexpensive Dedicated Server hosting. Operating systems supported by SuperbServers include Windows 2003, RedHat Linux, and FreeBSD.
Overview:
With servers starting at $99 a month, SuperbServers can fit just about any Web developer's budget. Prices increase as you add features and customization options. You can choose between Linux, Windows and FreeBSD operating systems, and each type of server comes with an excellent selection of options to choose from. They even support CoLocation services.

The systems also contains a WYSIWYG input form accessed from a browser that is designed for customers who want to upload "breaking news" in between issues or to make corrections on their own. More details can be found in this press release. Other services offer only TEXTAREA input forms that limit fonts and other stylistic elements. With our WYSIWYG form you see the story exactly as it will appear. In addition to being able to easily stylize anyway you want, you can drag and drop images directly into the story. IBM PC version is available in full release now. The MAC version is available in Beta version on OS X machines only now and is scheduled for full release in Q4 2003

Our Batch News Conversion feature will convert your files to HTML, upload them to your website and index and archive them. The utility accepts Quark, Pagemaker, MS Word, Word Perfect and many other formats. Regardless of pagination and file structure, the utility will convert your files into a sleek and easy to use online format. It works perfectly with newspapers that paginate, have a file for each page or section, use more than one type of software and even for those that paste up. In most cases, publishers simply use the files as prepared for printing without any changes.

Yahoo! has dropped Google as it search engine results provider and replaced it with their own search technology. This has implications for all businsses interested in taking advantage of search engien marketing techniques

Due to overwhelming demand from our current customers, we have introduced registration services for United Kingdom (.co.uk) and New Zealand (.co.nz) domain names. This allows customers who operate within these markets to estabish a "local" web site for both the intuitive type in benefit that occurs with a country level domain and also receive promotional advantages when it come to search engine markerketing.

For further information and pricing, please visit our domain names section.

08.03.2004 | New Design + Content
Hosting Buzz's web site has been re-launched with a new cleaner design and just over 1000 pages of updated company, product and support information now online. Our design team have again developed a web standards compliant site

The hosting industry developed some new trends and products throughout 2003. Among the companies with new product releases were IBackup with simplified WebFolders technology, Microsoft Corp. with beta availability of the newest version of its industry-leading legacy integration solution, Aplus.Net with the SMTP server installation, allowing customers to send e-mail from any location, Superb Internet Corporation with a new state-of-the-art carrier class DCA2 Network Operations/Data Centre and much more.

The companies, pressed by the strong competition environment, have raised the quality of their services and have decreased the prices due to their well functioning improved management systems and new product releases. The customer support was improved through new communication technology. Hosting companies have ensured that security and scalability are in line with customer needs.

A future look to the web hosting industry trends unveils the perspective of a rising diversity in the hosting company plan structuring. Web hosting companies will need to provide more than just basic web hosting. Feature sets and bundled solutions will be needed to attract and retain the ever-growing requirements, conversance and number customer base.

Hosting Controller and SmarterTools, Inc. signed strategic agreement under which Hosting Controller users will be able to obtain a free SmarterMail and SmarterStats product license with each purchase of Hosting Controller

Advanced Communications and SmarterTools, Inc. today announced the signing of a strategic agreement. The agreement covers Advanced Communication's Hosting Controller, the world’s leading Windows hosting automation tools, and SmarterTools’s SmarterMail and SmarterStats, the high quality mail and stats software solutions. The products are perfect complements to each other, giving web hosting companies easy and low-cost access to most needed web hosting software components.

March 18, 2004 -- (WEB HOST INDUSTRY REVIEW) -- Advanced Communications (advcomm.net), a developer of Windows hosting automation software, announced on Thursday that it has signed a strategic agreement with SmarterTools (smartertools.com), a developer of Internet related software. Under the terms of the deal, users of Advanced Communications' flagship Hosting Controller control panel will receive a free SmarterMail and SmarterStats product license. The company said the products complement each other and give Web hosts access to important Web hosting components.

"We are committed to providing our users with a complete out-of-the-box solution for Web hosting automation, eliminating the guesswork and frustration of mixing and matching disparate applications," says Syed Nauman Hashmi, CEO of Advanced Communication. "SmarterTool's SmarterStats and SmarterMail Suite and Hosting Controller jointly support the entire Web hosting workflow, from provisioning to powerful mail and stats services, thus giving the most cost effective solution to the Web hosting industry."

Citing California's security breach disclosure law, Texas-based Allegiance Telecom notified 4,000 Web hosting customers this week of a recent computer intrusion that exposed their usernames and passwords, in a case that experts say illustrates the security sunshine law's national influence.
The law, called SB 1386, took effect July 1st. It obligates companies doing business in California to warn their customers in "the most expedient time possible" about any security breach that exposes certain types of information: specifically, customers' names in association with their social security number, drivers license number, or a credit card or bank account number.

Email is fast replacing the telephone as the most indispensable communications tool. In the U.S. alone, Forrester Research projects email will reach 50 percent of the population within five years. According to a recent Novell UK survey, 70 percent of the respondents say they could not be without email. Several factors are driving this phenomenon:
Convenience. Forrester Research analyst Kate Delhagen points out email is "...the most popular on-line activity. It's easy to use and open 24 hours a day. With email people can send photos, sound files, and other information over the Internet quickly and affordably."

Availability. The email explosion will be fueled by growth in home PC penetration. By widespread Internet access in corporations. And by new options, such as wireless email.

AUGUSTA, Maine --(Business Wire)-- April 6, 2004 -- Maine's award-winning official state Web site keeps getting better. In response to user requests for more efficient search capabilities, www.Maine.gov has launched a new and improved search engine powered by Google
Maine is helping to lead the way with its award-winning eGovernment portal and services, said Dick Thompson, Maine Chief Information Officer. The Google upgrade is another example of the state's commitment to provide the public with superior electronic service